Plainly is a free tool. It is not part of any government agency.
Your letter stays yours.
Plain answers about what we keep, what we never do, and the delete button.
What we keep
Your letter, your documents, and your case results, encrypted, so you can come back to them. Nothing else.
What we never do
We never sell your information. We never use your documents to train AI. We never decide if you qualify. That is your agency's call.
Delete everything
One click removes your letter, your documents, and your case. Gone means gone.
Sharing is your choice
A helper or navigator sees your case only if you hand them a share code you created. Codes expire and work once.
What we count
We keep simple counts, like how many letters were read. Counts hold no names, no cases, and no words from your letter.
Not the government
Plainly is a free tool. It is not part of any government agency, and using it never changes your case with one.